Days Inn At The Falls - Niagara Falls

Proximity to Niagara Falls state park bed was comfortable

Did not appear very clean Smelled like smoke-mildew

An older hotel building, but in good maintenance.Would have been nice to have a small refrigerator in the room.

when i booked on line, i asked for a room with smoking. when we checked in we had a non-smoking and our room had to be changed. not a big deal.

pillows were aweful.

Very good position for a short walk to the falls and a walk over the bridge to Canada.

close to the sites

no businese center

The beds were comfy. The location was nice for walking. We were only in our room at night to sleep and shower. The rest of the time we were out exploring the western part of NY. So for a place to shower, get refreshed, and lay your head down this worked.

The carpeted floors need scrubbed. Socks are no longer white. My husband cleaned out the filter for the AC unit. Some people probably don't think about that. The basement that you go into for the parking garage needs updated. Also the parking garage is in very poor shape. Dirty and wood pallets laying around. The Wifi signal is terrible. Was disappointed that Denny's isn't in the hotel. The restaurant that is in the hotel is pricey. For an awesome breakfast, I'd recommend going to The Why Coffee Shop at the end of Main St(we drove there). Four of us ate for under $20.

Location

We were at the 6th floor and there was no water in the bathroom. The bathroom was totally unusable during our stay. Called manager several times but the reply was that the service engineer is working. Heard that it was the condition for everyone in that floor. Not sure about other floors but don't stay at the 6th floor!! Never had this type of experience in any hotel, totally horrible!!

How close the hotel was to the Niagara Falls.

The city is run down, dirty, too many closed business, not too many places to eat unless you like Indian food, which we dont.

Proximity to tourist spot

Basics-> wet floor, no water in taps.. courtesy to tell when it's going to come. No soap, shampoo, coffie, cups next day.

Nice modern room, clean, good location for the falls, very helpful staff.

A safe in the room or at reception would have been appreciated.

The hospitality and responsiveness of the staff.

Parking garage smells unacceptable, and not well lighted. Basement was so dirty and smells so bad. The noise from the closeby Rainbow Helicopter was so annoying that started from 9:00 am to 9:00 pm. Aweful.

The location is awesome located right in the center of everything including the rainbow bridge to Canada 5 minutes to the bridge helicopter town center casino restaurants gas station and 7 eleven perfect

Front desk staff could be a bit more welcoming at check in the greeting wasn't to friendly it was almost quit passive and the helicopter pad is directly behind the building be up by 9 or they will do it for you

After complaining they took off the upgrade..thanks

Halls filthy...staff rude ..short with answers...windows dirty ...for a block away we still saw no water.. Staff said we could not see fireworks unless we went down to falls..we has a great view of the fireworks.from our room...staff need informed.

The beds were comfortable and the pillows were extra fluffy. Great location. We walked to everything because it was so close to what we wanted to see. It's not a fancy hotel but it was good enough for us.

Maybe put some exhaust fans in the bathrooms. It was a little steamy.

The pool was kinda of dirty( some people hair all over)